WordPress Website Maintenance + Support

Your website is a critical, 24-hour front door to your business. You put a lot of time, effort, and money into creating a spectacular website; let’s make sure it stays that way. Ensure your website is safe, efficient, and functioning well with Website Maintenance.

Focus on your business and sleep well knowing we’ve got your website in our caring hands throughout each month.

WordPress Website Maintenance

What’s Included

  • Daily database & weekly full website backups stored securely offsite
  • Daily security and malware scans
  • Twice monthly WordPress core updates
  • Twice monthly plugin updates (up to 10)
  • Free restoration if your site is ever hacked
  • Regular visual and functionality checks of site
  • Up to 30 minutes per month to resolve WordPress/Plugin conflicts from updates
  • $200 setup fee for sites not created by Merge

 

How we get started

Once you sign up, we’ll set up a call to get all the pertinent details of your site and make sure everything is in order. We will get you on the schedule for maintenance and let you know who will be your contact to coordinate all additions or changes you need made to your site. You will always have someone to call or email if you need something done on your site. We are real people, who have a passion for serving organizations by supporting your website.

What’s not included?

  • Time and labor (including email and phone time) beyond 30 minutes per month/issue to find and fix conflicts and other technical issues arising from updating WordPress, plugins or your theme.
  • Fixes for any issues created by your content or changes you make to plugins.
  • Troubleshooting third-party website hosting, email, or domain issues.
  • Local ISP/network issues.
  • Time does not roll over to the next month.